Refund & Exchange Policy

Refund & Exchange Policy

At Tana Riri®, customer satisfaction is important to us. Every product is carefully inspected before dispatch to ensure the highest quality standards.

Exchange Eligibility

We offer exchanges only in the following cases:

  • You receive the wrong size.

  • You receive a different product or design from the one you ordered.

  • You receive a damaged or defective product.

To request an exchange, please contact us within 48 hours of receiving your order by emailing satyamnx8@gmail.com or WhatsApp +91 9099464711. Please include your Order ID along with clear photos or videos of the product.

Exchange Conditions

  • The product must be unused, unwashed, and returned with all original tags and packaging.

  • Exchange requests made after 48 hours of delivery may not be accepted.

  • Products purchased during clearance or special promotional sales are not eligible for exchange unless they are damaged or incorrect.

Non-Returnable Items

Returns or exchanges are not accepted for:

  • Change of mind.

  • Personal likes or dislikes.

  • Incorrect size selected by the customer while placing the order.

  • Minor color variations caused by screen or mobile display settings.

Refunds

We do not offer refunds under any circumstances.

Eligible claims will be resolved through product replacement or exchange only.